Orthopedic Neck Pillow

Return

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us atsupport@8-11-m-b.co.site.

Shipping

If the country you're looking for isn't listed, this means we don't have enough shipping data to add it to this list (we haven't been shipping orders to said country). This doesn't mean we can't ship to said country, so reach out to our Customer Success team for more information. If we can ship to the country, the shipping time could be 10 to 15 days, but it could also longer or shorter.

 Additionally, Q4 is holiday season! During that time, you will see processing and shipping times increase over time - this is normal. Factories will have far more units to manufacture and ship out. Processing and shipping times will return to normal post holiday season.

Country

Average Delivery

MoM Change

United States

Days = 13.4

Decrease = 1 Day(s)

Canada

Days = 10.2

Decrease = 0.4 Day(s)

Australia

Days = 12.2

Decrease = 0.1 Day(s)

United Kingdom

Days = 8.7

Decrease = 2.6 Day(s)

Brazil

Days = 24.6

Increase = 4.8 Day(s)

Germany

Days = 10.1

Decrease = 2.9 Day(s)

Sweden

Days = 10.5

Decrease = 0.6 Day(s)

Spain

Days = 10.4

Decrease = 0.1 Day(s)

Ireland

Days = 10.4

Increase = 1 Day(s)

France

Days = 9.2

Decrease = 3.3 Day(s)

New Zealand

Days = 9

Increase = 0.7 Day(s)

Norway

Days = 10.1

Decrease = 0.2 Day(s)

Netherlands

Days = 8.3

Decrease = 1.8 Day(s)

Switzerland

Days = 13.5

Increase = 3.4 Day(s)

Mexico

Days = 13.9

Decrease = 0.2 Day(s)

Belgium

Days = 12.2

Increase = 0.2 Day(s)

Czech Republic

Days = 11.6

Increase = 4.8 Day(s)

Denmark

Days = 9.9

Decrease = 1.2 Day(s)

Poland

Days = 11.6

Increase = 0.5 Day(s)

Lithuania

Days = 15.5

Increase = 3.2 Day(s)

Austria

Days = 11.5

Decrease = 0.7 Day(s)

Finland

Days = 10.5

Decrease = 1.4 Day(s)

Portugal

Days = 8.8

Decrease = 1.8 Day(s)

Italy

Days = 14.3

Decrease = 0.6 Day(s)

Greece

Days = 17.2

Increase = 2.7 Day(s)

Romania

Days = 15.8

Decrease = 2.9 Day(s)

Slovakia

Days = 12

Decrease = 1.7 Day(s)

Hungary

Days = 12.4

Increase = 0.1 Day(s)

UAE

Days = 10.3

Increase = 0.2 Day(s)

Chile

Days = 12.4

Decrease = 3.1 Day(s)

Pakistan

Days = 16.6

Increase = 3.3 Day(s)

Saudi Arabia

Days = 10.2

Decrease = 4.5 Day(s)

Japan

Days = 7.5

Decrease = 0.5 Day(s)

Cyprus

Days = 20.4

Increase = 2.5 Day(s)

Croatia

Days = 14.1

Decrease = 4.5 Day(s)

Kuwait

Days = 9.5

Decrease = 9.5 Day(s)

Columbia

Days = 20.2

Increase = 2.1 Day(s)

Bulgaria

Days = 14.2

Decrease = 1.4 Day(s)

Hong Kong

Days = 5.4

Decrease = 3.5 Day(s)

Qatar

Days = 16.3

Increase = 2.6 Day(s)

Thailand

Days = 15.4

Decrease = 5 Day(s)

Iceland

Days = 17.5

Increase = 3.2 Day(s)

Estonia

Days = 14.5

Decrease = 2.9 Day(s)

Philippines

Days = 11.8

Increase = 1.7 Day(s)

Israel

Days = 29.7

Increase = 13.9 Day(s)

Luxembourg

Days = 12.8

Decrease = 8.1 Day(s)

Malta

Days = 21.2

Increase = 4.2 Day(s)

South Africa

Days = 18.9

Increase = 5.5 Day(s)

Bahrain

Days = 11.2

Decrease = 1 Day(s)

Ghana

Days = 16.8

Newly Added

Kenya

Days = 16.4

Newly Added

Monaco

Days = 14.6

Decrease = 2 Day(s)

Oman

Days = 15.3

Newly Added

Turkey

Days = 7.6

Decrease = 26.8 Day(s)

Serbia

Days = 24.5

Increase = 7.6 Day(s)

Singapore

Days = 6.7

Decrease = 1.3 Day(s)

Bosnia/Herzegovina

Days = 15.4

Newly Added

Ivory Coast

Days = 6.2

Newly Added

China

Days = 3.4

Newly Added

Costa Rica

Days = 24.5

Newly Added

Jordan

Days = 13.5

Increase = 3.3 Day(s)

Morocco

Days = 16.7

Decrease = 6.2 Day(s)

Montenegro

Days = 14.4

Newly Added

Malaysia

Days = 11.2

Decrease = 0.4 Day(s)

Nigeria

Days = 11.5

Decrease = 2.2 Day(s)

Panama

Days = 10.1

Newly Added

Peru

Days = 36.4

Increase = 22 Day(s)

Russia

Days = 24.3

Increase = 1.9 Day(s)

Slovenia

Days = 28.3

Increase = 10.3 Day(s)

Ukraine

Days = 23.5

Increase = 4.9 Day(s)

US Outlying Islands

Days = 46

• Newly Added